Frequently Asked
Questions

Texas OxyCare provides CPAP machines, masks, tubing, filters, cushions, headgear and other replacement supplies at our showroom at 30 S Main St in San Angelo. Call 325.655.5756 to ask about current inventory or visit our CPAP equipment page.

CPAP and BiPAP machines generally require a prescription from a qualified healthcare provider. Insurance plans may also require sleep-study results and supporting documentation. Our team can explain what information may be needed before equipment is provided.

A CPAP machine provides continuous positive airway pressure at a prescribed setting. A BiPAP machine can provide different prescribed pressures for inhaling and exhaling. Your healthcare provider determines which therapy and settings are appropriate for you.

The right mask depends on facial shape, sleeping position, breathing habits, comfort and prescribed therapy. Common styles include nasal pillow, nasal and full-face masks. A personal fitting can help identify a comfortable mask with a dependable seal.

Leaks may result from fit, worn cushions, incorrect adjustment, movement during sleep or a mask style that does not suit the user. Avoid overtightening without guidance. Inspect the components, follow manufacturer instructions and ask for fitting help if leaks continue.

Replacement timing varies by component, manufacturer guidance, wear and insurance policy. Masks, cushions, tubing and filters should be inspected regularly and replaced when worn, damaged, dirty or no longer sealing or functioning properly.

Follow the machine and mask manufacturers' cleaning instructions. In general, use only recommended cleaning methods, allow washable parts to air-dry completely and never immerse the CPAP machine itself. Ask us if you need the instructions for your equipment.

We offer travel CPAP options when available. Travel machines are compact, but their features, humidification options, power requirements and insurance coverage may differ from standard home equipment. Call to discuss current models.

Mobility scooters include portable travel models, compact scooters and larger full-size models. Important differences include weight capacity, seat size, turning radius, battery range, ground clearance, suspension and transport requirements.

Consider where it will be used, doorway widths, turning space, terrain, user weight, seat comfort, battery range and how the scooter will be transported. Our team can help you compare models based on your everyday needs.

A mobility scooter helps a rider travel from place to place, while a power lift chair is a reclining seat that raises to assist with sitting down and standing up. The right product depends on whether the primary need is mobility away from the chair or support during seated transitions.

Many travel scooters separate into smaller components or fold for transportation. Component weight and cargo-space requirements vary, so confirm that the exact model will work with the intended vehicle and the people loading it.

Range varies by model, battery condition, rider weight, terrain, temperature and driving conditions. Manufacturer range figures are estimates. Charge and maintain batteries according to the product instructions.

Some compact scooters work well indoors, but turning radius, overall width, doorway clearance and floor layout matter. Measure the narrowest doors and tightest turning areas before selecting equipment.

We encourage customers to visit our San Angelo showroom to see available products, compare features and ask questions. Call first if you need to confirm that a specific model is on display.

Our mobility and safety selection may include power lift recliners, walkers, rollators, canes, portable ramps and other products. Visit our mobility equipment page or call for current availability.

Coverage depends on the insurance plan, medical necessity, documentation, prescribed use and supplier requirements. A healthcare evaluation and prior authorization may be required. Coverage should always be verified before ordering.

Medicare may cover certain durable medical equipment when eligibility, medical necessity, documentation and supplier requirements are met. Coverage varies by product and circumstance. Contact our team and your plan for case-specific information.

Many plans provide benefits for prescribed CPAP equipment and replacement supplies, but deductibles, replacement schedules, compliance requirements and participating suppliers vary. We can help identify the information needed to check benefits.

Requirements may include a prescription, clinical notes, sleep-study results, diagnosis information, proof of medical necessity or prior authorization. The exact requirements depend on the product and insurance plan.

Texas OxyCare provides access to CareCredit financing for qualifying purchases. Approval, promotional terms and repayment conditions are determined by CareCredit. Ask whether the product you plan to purchase is eligible.

Yes. Use the secure online bill-payment portal. Contact our office if you have a question about your account or payment.

Available products may include CPAP and respiratory supplies, mobility scooters, power lift chairs, walkers, rollators, canes, hospital beds, bathroom safety products, nebulizers and daily-living aids.

Consider the user's height and weight, seat width and depth, number of positions, fabric, room size and mobility needs. Proper sizing supports comfort and easier transfers.

Texas OxyCare provides portable and home oxygen equipment when available. Oxygen equipment must be selected and used according to a qualified healthcare provider's prescription.

Yes. Patient education is an important part of our service. We can explain basic operation, care and maintenance for equipment we provide. Always follow product instructions and your healthcare provider's directions.

Service options depend on the product, manufacturer and warranty. Call with the brand, model and a description of the problem so we can explain available options. Do not continue using equipment that appears unsafe or damaged.

Texas OxyCare is located at 30 S Main St, San Angelo, Texas 76903. Call 325.655.5756 or use our contact page for directions.

Our San Angelo showroom is open Monday through Friday from 9:00 a.m. to 5:00 p.m.

Texas OxyCare serves San Angelo, the Concho Valley and surrounding West Texas communities. Delivery, insurance participation and product availability may vary by location and equipment type.

Texas OxyCare has served San Angelo and West Texas since 1996. The company is locally owned and operated by Shawn and Brandi Leonard.

A local provider gives you a nearby showroom, people you can speak with directly and ongoing access to help with product selection, fitting and education. Texas OxyCare combines that local availability with decades of clinical and equipment experience.