Privacy Policy

Last updated: September 12, 2026

Texas OxyCare, Inc. ("Texas OxyCare," "we," "us" or "our") respects your privacy. This Privacy Policy explains how information may be collected, used, disclosed and protected when you visit texasoxycare.com, use our online contact form, follow links to third-party services or otherwise interact with this website.

By using this website, you acknowledge the practices described in this policy. If you do not agree with this policy, please discontinue use of the website.

1. Information You Provide

We may collect information that you voluntarily submit through the website, including:

• Your name, email address and telephone number;
• The type of equipment, service, billing matter or other subject you ask about;
• The content of messages sent through a contact or inquiry form;
• Information you provide when communicating with our staff; and
• Any other information you choose to provide.

Please do not submit Social Security numbers, insurance identification numbers, financial account information, detailed medical histories or other sensitive health information through a general website contact form.

2. Health Information and HIPAA

Texas OxyCare may be subject to separate obligations concerning protected health information under applicable healthcare privacy laws. This website Privacy Policy is not a Notice of Privacy Practices and does not replace any notice provided to patients regarding protected health information.

The public website and its general contact form are not intended for urgent medical communications or transmission of sensitive protected health information. Contact Texas OxyCare directly using an appropriate method if you need to discuss a patient account, prescription, diagnosis, insurance record or other confidential healthcare matter.

3. Information Collected Automatically

When you visit the website, our server and service providers may automatically collect technical information such as your Internet Protocol address, browser type, operating system, device type, referring page, pages viewed, approximate geographic area, dates and times of access and interactions with the website.

This information may be collected through server logs, cookies, pixels, tags and similar technologies. It helps us operate the website, diagnose technical problems, understand usage and evaluate marketing.

4. Cookies, Analytics and Advertising

This website may use cookies or comparable technologies required for site operation, security, preferences, analytics or advertising measurement. The site currently includes a Simpli.fi tag that may collect information about visits and interactions for advertising, audience measurement or campaign attribution.

Third-party technologies are governed by the privacy policies of the companies providing them. Browser settings may allow you to block or delete cookies, although doing so may affect some website functions. Depending on your location, additional opt-out choices may be available through industry consumer-choice programs or the applicable provider.

Texas OxyCare does not currently use Mailchimp or Google Analytics on this website. If additional analytics, email-marketing or advertising tools are added later, this policy applies to information collected through those services and may be updated to identify material changes.

5. How We Use Information

We may use collected information to:

• Respond to inquiries and requests;
• Provide information about CPAP equipment, mobility products, oxygen equipment and home medical equipment;
• Communicate about appointments, products, services, billing or support;
• Operate, secure, maintain and improve the website;
• Measure website traffic and marketing effectiveness;
• Prevent fraud, abuse, spam and security incidents;
• Comply with legal, regulatory and contractual obligations; and
• Protect the rights, safety and property of Texas OxyCare, our patients, customers and others.

6. Contact Forms and Electronic Communications

Messages sent through the website may be delivered by ordinary email. Email and public website forms may not be encrypted from end to end. Do not use them for emergencies or highly sensitive information.

If you submit a request, we may respond by telephone or email using the contact information provided. Submission of a form does not establish a patient-provider relationship, guarantee product availability, confirm insurance coverage or create an obligation to provide equipment.

7. Payments, Financing and Third-Party Portals

The website links to third-party services for online bill payment and CareCredit financing. Payment card, banking, credit-application and transaction information entered on those external sites is collected and processed by the applicable provider, not through the Texas OxyCare website.

We encourage you to review each provider's privacy policy and security practices before submitting information. Texas OxyCare is not responsible for the privacy or data practices of independent third-party services.

8. Maps, Social Media, Embedded Content and External Links

The website may link to or use content and services from Google Maps, Facebook, manufacturers, insurers, financing companies, bill-payment processors and other third parties. Those services may collect information when you follow a link or interact with their content.

External links are provided for convenience and do not constitute control of or responsibility for the destination website. Your use of third-party services is governed by their own terms and privacy policies.

9. When Information May Be Shared

We do not sell personal information for money. We may disclose information:

• To vendors that host, maintain, secure or support our website and communications;
• To service providers assisting with analytics, advertising or business operations;
• When necessary to respond to your request or provide a requested service;
• To comply with a subpoena, court order, law, regulation or governmental request;
• To investigate fraud, abuse, threats or security incidents;
• To protect legal rights, safety or property; or
• In connection with a merger, financing, sale, reorganization or transfer of all or part of the business.

Service providers are expected to use information only for the services they perform and subject to applicable legal or contractual restrictions.

10. Data Retention

We retain information for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business and healthcare records, resolve disputes, enforce agreements and satisfy legal, insurance, accounting or regulatory requirements. Retention periods vary according to the type of record and applicable obligations.

11. Data Security

We use reasonable administrative, technical and physical safeguards intended to protect information. No website, email system, storage system or Internet transmission is completely secure, and we cannot guarantee absolute security.

You are responsible for using a secure device and connection and for protecting any passwords or account credentials used with third-party services.

12. Your Choices and Privacy Rights

You may contact us to request correction or deletion of personal information submitted through the public website, subject to identity verification and legal, healthcare, contractual or record-retention obligations. You may also:

• Decline to submit optional information;
• Use browser settings to restrict cookies;
• Follow provider-specific advertising opt-out instructions;
• Unsubscribe from optional marketing emails using the link provided in a message; and
• Contact us about a privacy concern.

Residents of some jurisdictions may have additional rights concerning access, correction, deletion or use of personal information. We will respond to verified requests as required by applicable law.

13. Children's Privacy

This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. A parent or guardian who believes a child submitted information may contact us to request its deletion.

14. Do Not Track Signals

Because there is not a uniform industry standard for responding to browser "Do Not Track" signals, the website may not respond to every such signal. You may still use browser privacy controls and provider-specific opt-out tools.

15. Website Hosting and Service Providers

This website is designed and hosted by Mediajaw Web Design & Hosting. Hosting and technical providers may process limited server, security and diagnostic data as needed to operate and protect the website.

16. Changes to This Privacy Policy

We may update this policy when our website, technology, business practices or legal obligations change. The revised policy will be posted on this page with an updated effective date. Continued use of the website after an update constitutes acknowledgment of the revised policy.

17. Contact Texas OxyCare

Questions or requests concerning this Privacy Policy may be directed to:

Texas OxyCare, Inc.
30 S Main St.
San Angelo, TX 76903
Phone: 325.655.5756

For questions involving protected health information or patient records, please contact the office directly so an appropriate secure process can be used.